Privacy Policy

1. Data controller

The data controller responsible for processing personal data on this website is:

Myntro Collect GmbH
Lloydstraße 4
28217 Bremen, Deutschland
Email: support@myntro.org
Phone: +49 421 37703521

2. What data we collect

We collect personal data in the following situations:

• Contact form submissions: first name, last name, email address, optional phone number, subject, and message content.
• Automatic technical data: IP address, browser type, device type, pages visited, and timestamps, collected through standard server logs and optional analytics cookies.
• Cookie preferences: a record of your cookie consent choice, stored locally in your browser.

We do not collect financial account numbers, payment card details, or government identification numbers through this website, and we do not request such information through the contact form.

3. Why we process your data

We process personal data to respond to enquiries submitted through the contact form, to operate and secure the website, to understand general usage patterns through analytics, and to comply with applicable legal obligations.

4. Legal basis

Under the General Data Protection Regulation (GDPR), our processing relies on the following legal bases:

Activity	Legal basis
Responding to contact form enquiries	Art. 6(1)(a) GDPR — consent given when submitting the form
Operating and securing the website	Art. 6(1)(f) GDPR — legitimate interest
Optional analytics cookies	Art. 6(1)(a) GDPR — consent given via the cookie banner
Compliance with legal obligations	Art. 6(1)(c) GDPR

5. Sharing of data

We do not sell personal data. We may share data with service providers who help us operate the website (such as hosting providers), under data processing agreements compliant with Art. 28 GDPR, and with public authorities where legally required.

6. Data retention

Contact form submissions are retained for as long as necessary to handle the enquiry and for a reasonable follow-up period thereafter, typically no longer than 24 months, unless a longer retention period is required by law.

7. Cookies

This website uses essential cookies required for basic functionality and optional cookies used for analytics, subject to your consent. Full details are available on our Cookies page.

8. Your rights

Under the GDPR, you have the right to access, rectify, erase, or restrict the processing of your personal data, the right to data portability, and the right to object to processing based on legitimate interest. You also have the right to withdraw consent at any time without affecting prior processing, and the right to lodge a complaint with a supervisory authority, such as the data protection authority of the Free Hanseatic City of Bremen.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact

For questions about this Privacy Policy or to exercise your data protection rights, contact us at support@myntro.org or via the details on our Contact page.